Terms of Service

Last updated: April 21, 2026 · Effective April 21, 2026

These Terms of Service (“Terms”) govern your use of the NariYume mobile application for iOS (the “App”), published by Koro Interactive Pte. Ltd. (UEN 202525340Z), a private company limited by shares incorporated in Singapore (“Koro Interactive”, “we”, “our”, or “us”). By downloading, accessing, or using the App you agree to these Terms. If you do not agree, do not use the App.

1. Eligibility

You must be at least 13 years old, or the minimum digital-consent age in your jurisdiction, whichever is higher.
You must have the legal capacity to enter into a binding contract.
If you are using the App on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Your account

You are responsible for maintaining the security of the Apple ID or Google account used to sign into the App, and for all activity that occurs under your account. Notify us immediately at support@nariyume.com if you suspect unauthorized use.

3. AI-generated content

Character replies in the App are generated by artificial intelligence. They may be inaccurate, inconsistent with a character’s established behaviour, or produce content that does not reflect real-world advice, diagnosis, or legal guidance. Do not rely on the App for medical, legal, financial, psychological, or emergency assistance. For emergencies, contact your local emergency services or a qualified professional.

4. Acceptable use

You agree not to:

Use the App in violation of any applicable law or regulation, including the laws of Singapore.
Attempt to jailbreak, prompt-inject, or otherwise manipulate the AI into producing harmful, illegal, or sexually explicit content involving minors.
Use the App to harass, threaten, defame, or infringe the rights of any person.
Reverse-engineer, decompile, or otherwise attempt to extract proprietary assets (including character rigs, models, artwork, or voice data) beyond what applicable law expressly permits.
Sell, sublicense, or redistribute any portion of the App or its output without our prior written consent.
Use automated means (bots, scrapers) to interact with the App.
Circumvent any usage limits, authentication, or security measure in the App.

5. Subscriptions and payment

NariYume Premium is an auto-renewing subscription billed by Apple. The current price and billing period are shown in the App before you confirm the purchase. Subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription in Settings → Apple ID → Subscriptions on your device. Deleting the App does not cancel your subscription.

6. Refunds

Purchases are processed by Apple under Apple’s own terms. Refund requests are handled by Apple according to Apple’s refund policy; request a refund at reportaproblem.apple.com.

7. Intellectual property

The App, including the “Nari” and “Yume” characters, their Live2D rigs, voice, artwork, music, and the underlying software, is owned by Koro Interactive or its licensors and is protected by copyright, trademark, and other intellectual-property laws. Subject to your compliance with these Terms, we grant you a limited, non-transferable, non-exclusive, revocable licence to use the App on Apple devices that you own or control, for your personal, non-commercial use.

8. User content

You retain ownership of the text you send to the App. By using the App you grant us a worldwide, royalty-free licence to store, transmit, and process your messages solely for the purpose of operating the App — including transmitting messages to the AI inference provider to generate replies, and retaining a copy of reported messages for moderation review.

9. Termination

You may stop using the App and delete your account at any time from inside the App (Profile → Delete Account). We may suspend or terminate your access (with or without notice) if you materially breach these Terms or if your continued use would expose Koro Interactive to legal or regulatory risk.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT THE APP WILL BE UNINTERRUPTED OR ERROR-FREE.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KORO INTERACTIVE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM UNDER OR IN CONNECTION WITH THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) US$50.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including any statutory consumer rights you may have.

12. Governing law and dispute resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims) are governed by and construed in accordance with the laws of the Republic of Singapore, without regard to its conflict-of-laws principles.

You and Koro Interactive agree that the courts of Singapore have exclusive jurisdiction to settle any such dispute or claim, subject to any mandatory consumer-protection rights you may have in your country of residence.

13. Apple-specific terms

These Terms are concluded between you and Koro Interactive only, and not with Apple Inc. (“Apple”). Apple is not responsible for the App or its content.
Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any) of the App to you; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App.
Any claims relating to the possession or use of the App, including product-liability, failure-to-conform, and consumer-protection claims, are our responsibility and not Apple’s, subject to these Terms.
You represent that you are not located in a country that is subject to a U.S. government embargo or designated as a “terrorist-supporting” country, and that you are not listed on any U.S. government list of prohibited or restricted parties.
Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them against you.

14. Changes to these Terms

We may revise these Terms from time to time. When we do, we will update the date above and, if the change is material, notify you inside the App before it takes effect. Continued use of the App after a revision becomes effective means you accept the revised Terms.

15. Contact

Legal notices: legal@nariyume.com
General support: support@nariyume.com
Publisher: Koro Interactive Pte. Ltd. (UEN 202525340Z), Singapore.

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